What I can help with?

• Requesting an overview of your Benefit claim
• Requesting an update from the DWP regarding your benefit claim
• Requesting a mandatory reconsideration or a review into decisions taken by the DWP
• Requesting advance and hardship payments for Universal Credit awards
• Raising concerns regarding work capability assessments

If you are experiencing problems with Universal Credit payments, state pension, working-age benefits or Personal Independence Payments, I may be able to help. Please fill in the form and I can escalate your concerns to the Department for Work and Pensions

Please note many agencies and organisations have their own formal complaints and appeals processes. I cannot intervene or help until all these channels have been exhausted

When all of these processes have been completed, it is possible for me to support a complaint to the Parliamentary and Health Service Ombudsman (PHSO about UK Government departments and other UK public organisations. Please consult their website first for further information