Other Matters

What can I help with?

  • Contact St Helens or Knowsley Council about schools, planning and environmental concerns, children’s or adult’s services, highways and parking, or similar issues
  • Contacting local NHS providers about health matters
  • Raise concerns about crime and anti-social behaviour with the police
  • Assist local businesses and individuals with any problems they are facing e.g. employment issues
  • Requesting an update from the Home Office on an outstanding immigration application or issue
  • Connecting charities, organisations and businesses with each other who share a common interest
  • Raise issues with relevant Government Ministers or in Parliament (if other avenues have been exhausted)

Please note many agencies and organisations have their own formal complaints and appeals processes. I cannot intervene or help until all these channels have been exhausted

When all of these processes have been completed, it is possible for me to support a complaint to the Parliamentary and Health Service Ombudsman (PHSO about UK Government departments and other UK public organisations. Please consult their website first for further information


What help can you provide?

I can ask on your behalf for your issue or complaint to be looked at and request an explanation

How long does it take to receive a response?
I generally receive a response from St Helens or Knowsley Council and other organisations in four weeks

I don’t live in the area but my relative does. Can you help?
I would be able to assess what assistance I can provide but I would first require your relative’s consent to act on their behalf

Can you offer me legal advice?
As a Member of Parliament, I cannot offer legal advice or interfere with legal proceedings


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Marie visits a Prescot community photography project and checks in on plans for town centre improvements

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